Verizon Authorized Retailer – Russell Cellular in Butler, MO Closed now

Reviews about Verizon Authorized Retailer – Russell Cellular

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  March 24, 2019, by Hunting Quackers
  Warning: Bait & Switch Scammers - Will promise anything to get you to sign up, but will not deliver on the promise. All that matters is meeting their sales goals, customers are no priority. Per Verizon, store can over ride activation fees there in the store, the store employee will say otherwise, but they are outright lying to you. Black Friday Promise to credit activation fee & discount on new device purchase, told it would take 2-3 billing cycles to see discount from Verizon. NO DISCOUNTS EVER APPEARED ON NEXT THREE BILLS. Contact with the store manager and district manager were unanswered and messages not returned. WORST CUSTOMER SERVICE EVER. WILL NEVER DO BUSINESS WITH 3rd party store, ONLY USE CORPORATE STORES.